Privacy Policy – Palmy Cash for Cars(Last Updated:12/10/2025)
Palmy Cash for Cars is committed to protecting your privacy.
This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website or submit a vehicle enquiry form.
1. Information We Collect
When you submit a form on our website, we may collect the following information:
Personal Information
Full Name
Phone Number
Email Address
Physical Address
Vehicle Information
Vehicle Make & Model
Year
Mileage
Condition details
Vehicle description
Uploaded files (e.g., photos of your car)
Automatically Collected Data
We may automatically collect technical data through analytics tools, such as:
IP address
Device information
Pages visited
Time spent on the site
We currently use:
Google Analytics
2. How We Use Your Information
We collect information for the following purposes:
To contact you regarding your vehicle inquiry
To provide a quote or arrange car pickup
To verify vehicle ownership and details
To improve our website and services
For customer service and communication
For legal compliance (if required)
We do not sell, rent, or trade your information.
3. How Your Data Is Storedeading Text Here
Your submitted form data is securely stored in our website database using:
WordPress
Tablesome (for form entries saved from Elementor Forms)
Uploaded files (images) are stored on our secure server.
We take reasonable steps to protect your data from loss, misuse, or unauthorised access.
4. Sharing Your Information
We may share your information only under these circumstances:
With our staff to process your vehicle enquiry
With towing contractors for pickup arrangements
When legally required by New Zealand authorities
With service providers who help us operate our site (e.g., hosting, analytics)
We do not share your data for marketing purposes with any external parties.
5. Cookies & Tracking
We use cookies and tracking technologies for:
Website functionality
Analytics (Google Analytics)
Security
Form submission optimisation
You may disable cookies in your browser settings, but some features may not function properly.
6. Data Retention
We retain your information:
As long as necessary for completing service tasks (vehicle pickup, quoting, communication)
Up to 24 months for customer service logs
Longer if required for legal or regulatory reasons
You may request deletion of your data at any time.
7. Your Rights (Under NZ Privacy Act 2020)
You have the right to:
Access your personal information
Correct your personal information
Request deletion of your data
Ask how your information is used
Withdraw consent
Make a privacy complaint
8. Security
We take reasonable and industry-standard measures to protect your information:
Secure database storage
Internal access restrictions
Encrypted communication (HTTPS)
Secure hosting environment
However, no system is 100% secure, and we cannot guarantee absolute security.